Konnect Daily

Customer Service

In an increasingly connected world, more and more consumers turn to social media to provide direct feedback – both good and bad – on the brands they interact with every day. When executed correctly, customer service on social media platforms provides customers with a personal brand experience, making highly responsive customer service an essential component […]

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Reporting

Transparency is a key component of Konnect’s approach to client interaction. Frequent and thorough reporting is at the heart of our practice as a social media agency. We tailor reports to include the key metrics that matter most for each client, regularly measuring the effectiveness of a campaign and keeping the lines of conversation open […]

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Analytics

Strong analytics are critical to the success of any social media strategy. A thorough understanding of performance, including audience size, engagement, traffic generated, community responsiveness, sentiment analysis, and other key metrics, provides crucial feedback that can make a huge difference in the direction of a social media marketing campaign. As an expert social media agency, […]

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Content marketing

In addition to our stellar team of social media marketing experts, Konnect boasts in-house photography, design, and editorial capabilities to create valuable, relevant, timely content that helps our clients grow and maintain their social media followings. Today’s consumer is increasingly adept at tuning traditional advertising out, but the best digital marketing campaigns include content that […]

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Social media advertising support

Cutting through a cluttered social media landscape often requires paid promotion of content, and Konnect’s expertise as a social media agency makes us a key advisor for our clients in terms of how to best leverage a social media marketing advertising budget. We provide guidance and recommendations on which social channels are best to boost […]

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